Privacy Policy

Last updated: May 2026

1. About This Policy

MJ Leckie Carpentry (ABN 91 639 398 066) ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, hold, and disclose your personal information.

2. Information We Collect

We collect personal information you voluntarily provide when you:

  • Fill out a contact or quote request form
  • Submit photos for a free inspection assessment
  • Book a site inspection or pay a deposit
  • Contact us by phone, email, or social media

This may include your name, email address, phone number, suburb, and project details.

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry or quote request
  • Arrange and conduct site inspections
  • Process payments for deposits
  • Send you relevant project information or follow-up communications
  • Improve our website and services

We will not use your information for unsolicited marketing without your consent.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating this website or conducting our business (such as email delivery services), where those providers are bound by confidentiality obligations. We may also disclose information where required by law.

5. Data Storage & Security

Your information is stored securely using industry-standard cloud infrastructure. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Cookies & Website Analytics

This website uses two types of cookies:

  • Essential cookies: Required for site functionality (e.g., tracking your consent choice). These always load regardless of your choice.
  • Analytics cookies: Used to understand how visitors use our site via Google Analytics. These only load if you accept cookies.

You can accept or decline analytics cookies via the cookie banner. If you decline, your visit won't be tracked, and site functionality won't be affected. You can also disable cookies in your browser settings at any time.

7. Access & Correction

You have the right to request access to the personal information we hold about you, and to ask us to correct any inaccuracies. To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

8. Complaints

If you believe we have breached your privacy, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Contact Us

For any privacy-related queries, please contact:
MJ Leckie Carpentry
1/269 Harbord Rd, Dee Why NSW 2099
admin@mjleckiecarpentry.com.au
0468 093 569